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Category: Girona Travel, Practical Information, Emergency Services, Local Resources, Spain Travel Tips
Visiting or living in a new city like Girona is an exciting adventure, but knowing who to call and where to go in case of need is crucial for peace of mind. At Up! Idiomes, we're not just about teaching Spanish; we're also passionate about helping you feel at home in beautiful Girona. This comprehensive guide provides essential phone numbers and addresses for emergencies, transport, tourism, and more, ensuring you're well-prepared for any situation.
In Spain, a single, universal emergency number covers most critical situations. It's vital to know and remember this number.
All Emergencies (Police, Fire, Ambulance): 112
This is the pan-European emergency number, free to call from any phone (mobile or landline). Operators can typically connect you to services in multiple languages, including English.
When to call 112: If there's an immediate threat to life, property, or safety.
While 112 is the primary number, you may also encounter specific service numbers:
Ambulance (Urgencias Médicas): 061
National Police (Policía Nacional): 091
Local Police (Policía Local / Municipal): 092
Civil Guard (Guardia Civil): 062 (Primarily rural areas and highways)
Fire Brigade (Bomberos): 080
Knowing where to go for medical assistance is paramount.
Hospitals in Girona:
Hospital Universitari de Girona Doctor Josep Trueta (Public Hospital)
Address: Avinguda de França, S/N, 17007 Girona
Phone: +34 972 94 02 00
This is Girona's main public hospital, offering a full range of medical services and emergency care (Urgencias).
Clínica Girona (Private Hospital)
Address: Carrer de Joan Maragall, 26, 17002 Girona
Phone: +34 972 21 04 00
A well-regarded private hospital with various specialties.
Pharmacies (Farmacias):
Pharmacies in Spain are easily identified by a green cross sign. For after-hours needs, look for "Farmacia de Guardia" (on-call pharmacy). These operate on a rotating schedule.
How to find an on-call pharmacy:
Look for notices on the doors of any pharmacy in Girona; they will list the nearest 24-hour or late-night pharmacy.
Check the official College of Pharmacists of Girona website: https://www.cofgi.org/farmacies/farmacies-de-guardia (This site is in Catalan, but look for "Farmàcies de guàrdia" or a map feature).
For maps, event information, and general guidance, the Tourist Information Office is your best friend.
Girona Tourist Office
Address: Rambla de la Llibertat, 1, 17004 Girona
Phone: +34 972 010 001
Email: [email protected]
Website: https://www.girona.cat/turisme/eng/info.php?idClasse=56
Opening Hours (Subject to seasonal changes – check their website for current times):
April to October: Monday to Friday: 9 AM – 8 PM; Saturdays: 9 AM – 2 PM & 3 PM – 7 PM; Sundays and holidays: 9 AM – 2 PM.
November to March: Monday to Friday: 9 AM – 7 PM; Saturdays: 9 AM – 2 PM & 3 PM – 7 PM; Sundays and holidays: 9 AM – 2 PM.
Taxis:
Taxis are readily available throughout Girona. You can find them at designated ranks (e.g., at the train station, near Plaça de la Independència), hail them on the street, or call for one.
Taxi Girona (General Taxi Service): +34 972 222 323 / +34 972 203 377
Taximés (24-hour service, often available via app): +34 605 727 272
Source for taxi numbers: Welcome Pickups & Taximes website
Bus Station:
The central bus station connects Girona to various regional, national, and international destinations.
Girona Bus Station
Address: Plaça d'Espanya, s/n, 17002 Girona (next to the train station)
Phone: +34 972 201 591
Source for bus station: Girona City Council Tourism website
Girona-Costa Brava Airport (GRO):
If you're flying in or out, here are key airport contacts.
Airport Information Line (AENA - Spanish and English): +34 972 186 708 (Operates 8 AM - 8 PM)
24-hour Spanish Airport Customer Information Line (AENA, general): +34 902 404 704
Airport Desk (Limited English): +34 972 186 606
Source for airport numbers: Barcelona-Girona-Airport.com
There are different police forces in Spain. For most visitor needs, you'll interact with the National Police or Local Police.
Policía Municipal de Girona (Local Police)
Address: Carrer Bernat Bacià, 4, 17001 Girona
Phone: 092 (Local calls within Girona) or +34 972 419 092 (from outside Girona)
Website: https://web.girona.cat/policia (in Catalan)
Note: For appointments (denuncias/reporting crimes), it's often necessary to book in advance via their website or phone.
Policía Nacional (National Police)
Address: Plaça de la Constitució, 1, 17001 Girona (This is the general address for the National Police in Girona. Specific brigades might have different locations for certain services.)
Phone: 091
Source for general Spanish police numbers: Expatica.com
Lost Bank Cards: If your bank card is lost or stolen, immediately contact your bank. You can also use these general numbers for major providers:
Visa: +34 900 991 124
Mastercard: +34 900 971 231
American Express: +34 902 375 637
Spanish Citizen Information Line: 012 (For general public services information from the Catalan government)
Important Travel Tip: Always carry a photocopy of your passport or ID when out and about, and keep the original in a safe place. In emergencies, this can be incredibly helpful.
Knowing these vital contacts allows you to explore Girona with greater confidence and peace of mind. For even deeper immersion and the ability to communicate effectively in any situation, consider joining our Spanish lessons at Up! Idiomes. Our practical approach to language learning will equip you with the conversational skills you need to navigate life in Spain like a local!
Sources for this information:
Girona City Council Tourism Website: https://www.girona.cat/turisme/eng/info.php?idClasse=56
Expatica Spain: https://www.expatica.com/es/healthcare/healthcare-basics/emergency-number-spain-102154/
Barcelona-Girona-Airport.com: https://www.barcelona-girona-airport.com/Contact-girona-airport
Col·legi de Farmacèutics de Girona: https://www.cofgi.org/farmacies/farmacies-de-guardia
JJP.es (Hospital Universitario de Girona): https://www.jjp.es/hospitales/hospital-universitario-de-girona
Girona City Council Policia Municipal: https://web.girona.cat/policia
Welcome Pickups: https://www.welcomepickups.com/girona/taxi/
Taximes: https://www.taximes.com/taxi-girona/
(Note: While efforts have been made to ensure accuracy, phone numbers and addresses can sometimes change. It's always advisable to double-check information directly with the service provider if you are in a critical situation.)